Terms and agreements for website


Protecting your privacy is important to CRC-CAI. We understand the importance our web users place on their personal information. We want you to understand what information we collect and how we use it.

By visiting our website, you are accepting the practices described in this Privacy Policy. Changes to our Privacy Policy will be posted in this statement.


When you enter sensitive information via the CRC-CAI website, such as a credit card number or personal data, the information is encrypted with industry-standard encryption software—SSL. While on a secure page, including order forms and membership applications, a lock icon displays on your web browser.

Information Collection and Use

CRC-CAI collects information in several ways on our website. Personal information is collected when you create an account; sign up for membership; register for a course or event; contact CRC-CAI via e-mail through the contact form; sign up to receive newsletters; or manage your e- mail subscriptions.

Information collected from other areas of the site is used for billing and to fill customer orders. It may be used to contact you regarding your purchase or request. Information on contact preferences is stored in your record and used for membership purchases.

E-mail and postal addresses are occasionally used to contact members to generate volunteer support for the organization or to send surveys to collect data for industry research.

E-mail Communications

Occasionally, CRC-CAI will distribute information on products, services, events and special promotions. If you do not wish to receive these communications you may click the "unsubscribe" link at the bottom of the message.

Event Registration

CRC-CAI collects contact information during event registration. All attendees have the option to opt-out of their information being shared with event sponsors. If registrants do not opt-out, CRC- CAI has the right to share names, role (manager, homeowner, etc.), and email addresses with event sponsors.


Cookies are files stored on a user's computer. They are correlated to the particular user but are not linked to any personally identifiable information. CRC-CAI uses cookies to maintain log-in

PO Box 6838 Columbia, MD 21045 www.caimdches.org 410-540-9831

information, anonymous traffic data and shopping basket contents. We monitor aggregate visitor data with Google Analytics, which uses cookies to collect anonymous traffic information. You can opt to decline cookies or delete them at your discretion. Web browser "help" files will provide proper instructions. If you choose not to accept cookies, you may not have access to the full benefits of the website. For example, you will not be able to access information in the Members Only section.

Information Sharing

CRC-CAI may on occasion provide names and mailing addresses and email addresses of event attendees to CAI Business Partners so they can share information about their products and services. CRC-CAI does NOT release phone or fax numbers, or any financial information on these mailing lists. CRC-CAI does not release the names and addresses of community association members to management companies.

CRC-CAI uses an outside source for credit card processing. This company does not retain, share, store or use personally identifiable information for any secondary purposes.


This website contains links to other sites. CRC-CAI is not responsible for the privacy practices of other sites. When you click on links to other sites, you are leaving www.caionline.org. This Privacy Policy applies solely to information collected on the CRC-CAI website.

Visitors to www.caimdches.org can rest assured, knowing that your personal information is safe and secure.